Morning

09:15am               Refreshments & Registrations

10.00am               Conference Opening

10.15am               Client Speaker

10:35am               Keynote Address

11.15am               Refreshment Break

11.35am               Driving Operational Excellence (Panel Discussion)

12:15pm               BigHand Product Update

01:00pm               Lunch

Afternoon

2:00pm               Breakout Session 1

3:00pm               Breakout Session 2

3:50pm               Refreshment Break

4:10pm               Breakout Session 3

5.00pm               Champagne Reception